Customer Service

 

ENQUIRIES

I design and create all the jewellery on this site.  If you see something you like, but would like to customise it in some way, please feel free to get in touch for a quote.

service@jmshelton.com

 

RETURNS

I'm so positive you will be thrilled with my work, l will gladly refund or exchange for any reason. 

Give me notice of your intention to return an item within 14 days of delivery and we'll make the arrangements.

Please photograph any damaged items or packaging.

 

HOW RETURNS & REFUNDS WORK :

Once you have contacted me with your request, I will send you instructions on what to do.

It’s very easy and comes down to this...

Go to your local post office and buy a yellow Express Post Satchel - 500g.  Add the receipt to the package and I will refund.

Pack the unworn jewellery back in it’s original box and shipping packaging.  If you threw the original packaging away, you will have to provide a new set of safe, secure packing materials that fit into the Express Post satchel.

Post the satchel to the address I have given you and all your money will be refunded within 14 days into the same account you paid from.

Ring Sizes
Inside Diameter  Inside Circumference Sizes
MM Inches MM Inches British & Australian  US & Canada French & Russian German Japanese Swiss
9.91 0.390 31.13 1.22 - 0000 - - - -
10.72 0.442 33.68 1.39 - 00 - - - -
11.53 0.454 36.22 1.43 - 0 - - - -
11.95 0.474 37.54 1.49 A 1/2 - - - -
12.18 0.482 38.26 1.51 A 1/2 3/4 - - - -
12.37 0.487 38.86 1.53 B 1 - - 1 -
12.60 0.496 39.58 1.56 B 1/2 1 1/4 - - - -
12.78 0.503 40.15 1.58 C 1 1/2 - - - -
13.00 0.512 40.84 1.61 C 1/2 1 3/4 - - - -
13.21 0.520 41.50 1.63 D 2 41 1/2 13 1/2 2 1 1/2
13.41 0.528 42.13 1.66 D 1/2 2 1/4 - - - -
13.61 0.536 42.76 1.68 E 2 1/2 42 3/4 13 3/4 3 2 3/4
13.83 0.544 43.45 1.71 E 1/2 2 3/4 - - - -
14.05 0.553 44.14 1.74 F 3 44 14 4 4
14.15 0.557 44.45 1.75 F 1/2 3 1/8 - - - -
14.25 0.561 44.77 1.76 F 3/4 3 1/4 - - - -
14.36 0.565 45.11 1.77 G 3 3/8 45 1/4 - 5 5 1/4
14.45 0.569 45.40 1.79 G 1/4 3 1/2 - 14 1/2 - -
14.56 0.573 45.74 1.80 G 1/2 3 5/8 - - 6 -
14.65 0.577 46.02 1.81 H 3 3/4 46 1/2 - - 6 1/2
14.86 0.585 46.68 1.84 H 1/2 4 - 15 7 -
15.04 0.592 47.25 1.86 I 4 1/4 47 3/4 - - 7 3/4
15.27 0.601 47.97 1.89 I 1/2 4 1/2 - 15 1/4 8 -
15.40 0.606 48.38 1.90 J 4 5/8 49 15 1/2 - 9
15.53 0.611 48.79 1.92 J 1/4 4 3/4 - - - -
15.70 0.618 49.32 1.94 J 1/2 5 - 15 3/4 9 -
15.80 0.622 49.64 1.95 K 5 1/8 50 - - 10
15.90 0.626 49.95 1.97 K 1/4 5 1/4 - - - -
16.00 0.630 50.27 1.98 K 1/2 5 3/8 - - 10 -
16.10 0.634 50.58 1.99 L 5 1/2 51 3/4 16 - 11 3/4
16.30 0.642 51.21 2.02 L 1/4 5 3/4 - - - -
16.41 0.646 51.55 2.03 L 1/2 5 7/8 - - - -
16.51 0.650 51.87 2.04 M 6 52 3/4 16 1/2 12 12 3/4
16.71 0.658 52.50 2.07 M 1/2 6 1/4 - - - -
16.92 0.666 53.16 2.09 N 6 1/2 54 17 13 14
17.13 0.674 53.82 2.12 N 1/2 6 3/4 - - - -
17.35 0.683 54.51 2.15 O 7 55 1/4 17 1/4 14 15 1/4
17.45 0.687 54.82 2.16 O 1/2 7 1/4 - - - -
17.75 0.699 55.76 2.20 P 7 1/2 56 1/2 17 3/4 15 16 1/2
17.97 0.707 56.45 2.22 P 1/2 7 3/4 - - - -
18.19 0.716 57.15 2.25 Q 8 57 3/4 18 16 17 3/4
18.35 0.722 57.65 2.27 Q 1/2 8 1/4 - - - -
18.53 0.729 58.21 2.29 Q 3/4 8 1/2 - 18 1/2 17 -
18.61 0.733 58.47 2.30 R 8 5/8 59 - - 19
18.69 0.736 58.72 2.31 R 1/4 8 3/4 - - - -
18.80 0.740 59.06 2.32 R 1/2 8 7/8 - - - -
18.89 0.748 59.34 2.35 R 3/4 9 - 19 18 -
19.10 0.752 60.00 2.36 S 9 1/8 60 1/4 - - 20 1/4
19.22 0.757 60.38 2.38 S 1/4 9 1/4 - - - -
19.31 0.760 60.66 2.39 S 1/2 9 3/8 - - - -
19.41 0.764 60.98 2.40 S 3/4 9 1/2 - 19 1/2 19 -
19.51 0.768 61.29 2.41 T 9 5/8 61 1/2 - - 21 1/2
19.62 0.772 61.64 2.43 T 1/4 9 3/4 - - - -
19.84 0.781 62.33 2.45 T 1/2 10 - 20 20 -
20.02 0.788 62.89 2.48 U 10 1/4 62 3/4 - 21 22 3/4
20.20 0.797 63.46 2.50 U 1/2 10 1/2 - 20 1/4 22 -
20.32 0.800 63.84 2.51 V 10 5/8 63 - - 23 3/4
20.44 0.805 64.21 2.53 V 1/4 10 3/4 - - - -
20.68 0.814 64.97 2.56 V 1/2 11 - 20 3/4 23 -
20.76 0.817 65.22 2.57 W 11 1/8 65 - - 25
20.85 0.821 65.50 2.58 W 1/4 11 1/4 - - - -
20.94 0.824 65.78 2.59 W 1/2 11 3/8 - - - -
21.08 0.830 66.22 2.61 W 3/4 11 1/2 - 21 24 -
21.18 0.834 66.54 2.62 X 11 5/8 66 1/4 - - 26 1/4
21.24 0.836 66.73 2.63 X 1/4 11 3/4 - - - -
21.30 0.839 66.92 2.64 X 1/2 11 7/8 - - - -
21.49 0.846 67.51 2.66 Y 12 67 1/2 21 1/4 25 27 1/2
21.69 0.854 68.14 2.68 Y 1/2 12 1/4 - - - -
21.89 0.862 68.77 2.71 Z 12 1/2 68 3/4 21 3/4 26 28 3/4
22.10 0.870 69.43 2.73 Z +1/2 12 3/4 - - - -
22.33 0.879 70.15 2.76 Z+1 13 - 22 27 -
22.60 0.890 71.00 2.80 Z+1.5 13.5 - - - -
22.69 0.893 71.28 2.81 Z+2 - - - - -
22.92 0.902 72.00 2.83 Z+2.5 - - - - -
23.06 0.908 72.45 2.85 Z+3 - - - - -
23.24 0.915 73.01 2.87 Z+3.5 - - - - -
23.47 0.924 73.73 2.90 Z+4 - - - - -
23.55 0.927 73.98 2.91 Z+4.5 - - - - -
23.87 0.940 74.99 2.95 Z+5 - - - - -
24.27 0.956 76.25 3.00 Z+6 - - - - -